Crisis Preparedness Coaching

When faced with a natural or man-made crisis, how will your business react? Does your answer depend on how lucky you are that day? We can help you establish the necessary knowledge and capabilities to respond to and recover from events you can’t predict.

Whether you need a new program established or are just interested in engaging your team in a constructive team building crisis exercise, we can design the right solution for you.

Our knowledge and coaching empowers you to have:

Confidence that you can consistently escalate, respond to, and recover from crises
Clarification of owner, executive, and board of directors’ expectations, delegation, and communication channels
Prioritized business recovery/continuity planning
Assessment of supplier, vendor, and partner crisis management capabilities

Are you just starting out? Let us help your organization put in place a game plan that helps your Board, management team, or owners sleep better at night because they know there is a real crisis preparation in place.

Schedule your free 30-minute crisis preparedness coaching session today. Spots are limited.

1-on-1 Coaching Session

Most Engagements Include 4 Components

1. Crisis Risk Review

Before we can help your organization better respond to and recover from a crisis, we need to understand what your organization cares most about. This is why we start engagements by gaining an understanding of your why customers pick your organization over the competition (i.e. your competitive advantage).

This insight allows us to perform a crisis risk review that focuses on your strategic partners, suppliers, capabilities, assets (e.g. technology, data, people, facilities), and cash flow needed to maintain your competitive advantage.

The resulting report provides your organization a prioritized list of concerns that can be used to guide your crisis preparedness improvement efforts over the coming months and years.

2. Crisis Preparation

We help you improve your ability to respond to and recover from crises by:

Designing, documenting, and implementing a crisis team structure and procedures that empowers and speeds organization decision making during a crisis. Documentation used at time of crisis is streamlined to ensure the crisis team is not overwhelmed with information.
Facilitating planning within your organization to recover your strategic partners, assets, and capabilities.
Assessing partner, supplier, and vendor crisis resilience

3. Crisis Practice Exercises

If one prepares, but does not practice, one is not truly prepared. We can help design and conduct realistic crisis preparedness hands-on functional exercises that help you to build the muscle memory needed to consistently respond to and recover from a crisis. We have experience conducting scenario-based practice exercises based on:

Natural disasters
Cyber threats and data breaches
Workplace violence and pandemics
Unavailability of people, facilities, suppliers, partners, data and technology
Involvement of local first responders, FBI, and emergency managers

4. Continuous Improvement

Crisis preparedness requires sustained investment and prioritization. We can work with you to define and achieve your long-term goals by: